Title: Senior Business Analyst
Location: Boston - Downtown
Job Description: As a Senior Business Analyst (SBA), you will oversee the new project pipeline to ensure project opportunities are properly assessed and reviewed by the Project Review and Prioritization Committee (PRPC). As part of the Project Management Office (PMO), you will identify new business opportunities and coordinate with the Relationship Management function to work closely with business partners to build business cases, scope projects, develop cost estimates, and prepare project request presentations for PRPC. You will also work with the PMO to determine the appropriate PMO resources to allocate to projects.
The SBA will demonstrate a high level of expertise in overall systems design, including work process flows, database structures, data integrity and consistency. This role provides support to Project Managers in coordinating and/or executing project tasks, gathering business requirements, producing project documentation and communicating with business partners. To gather data on what business requirements should be included during the design stage, you must thoroughly understand the Bank’s business areas, and the issues and challenges facing the organization and industry in general. Additional project tasks may include, among other things, preparing project related training and testing materials, and working closely with the technical team to test implemented solutions, record and track technical issues and verify that any needed changes are implemented.
Roles and Responsibilities:
Analysis and Solution Definition
•Understands client organization's direction, structure, and requirements.
•Analyzes client organization's industry and competitive position.
•Documents and analyzes required information and data.
•Prepares requirements, specifications, business processes and recommendations.
•Actively Review and analyze the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systems.
Technical Recommendation and Testing
•Understands technical design specifications.
•Defines test conditions.
•Develops accurate and complete test plans.
•Conducts testing according to plan.
•Identifies and documents system deficiencies and recommends solutions.
Project Execution
•Assists in enforcement of project deadlines and schedules.
•Takes input from supervisor and appropriately and accurately applies comments/feedback.
•Understands the necessity of project standards and applies them consistently.
•Develops internal and external meeting objectives and agendas.
•Prioritizes multiple tasks effectively.
•Understands the components of running a fiscally successful project.
Business Process Re-Engineering
•Facilitates and coordinates process improvement initiatives to improve operational efficiency and service levels
•Documents existing business process flows using industry standard tools and best practices (eg. Lean, Six Sigma, Rummler Brache, etc.)
•Identifies opportunities for business process optimization
Qualifications:
All Boston Private Bank & Trust Company employees are expected to adhere to the following competencies:
Core Competencies:
•Client Focus - Dedicated to meeting the needs of internal and external clients; listens effectively and establishes and maintains relationships and gains client’s trust and respect.
•Ethics, Integrity and Trust - Considers ethical issues before decisions are made and seeks to achieve results that are in the best interest of the Bank.
•Ownership, Accountability, Responsibility and Compliance - Takes ownership of tasks, projects, and relationships and follows through on obligations and promises.
•Self Development and Learning - Personally committed to learning and actively works to continuously develop professionally.
•Teamwork and Collaboration -Works collaboratively; finds common ground and solves problems for the good of all and can represent his/her own interests and yet be fair to the team.
Individual Contributor Competencies:
Communication
•Demonstrates excellent written, oral and interpersonal communication skills
•Promotes active listening with team members.
•Contributes appropriately to conversations.
•Accurately prepares written business correspondence that is coherent grammatically correct, effective, professional and engaging
•Proficient in meeting administration as well as note-taking (creating documentation from discussion)
Problem Solving
•Understands how various issues affect each other and the outcome of projects.
•Improves upon existing approaches by seeking opportunities to creatively transform current industry practices into fresh alternative solutions.
•Strong problem solving skills with an ability to solve complex problems.
Leadership
•Follows through with commitments and fosters mutual trust with fellow team members.
•Assumes additional responsibility without being asked.
•Encourages fellow team members to make innovative contributions and embrace new ideas.
Teamwork
•Proactively initiates, develops, and maintains effective working relationships with team members.
•Recognizes the strengths and weaknesses of each team member.
•Demonstrates the ability to cooperate with a variety of people and achieve results.
Client Management
•Anticipates client needs before they arise and presents solutions to project management that encompass issues at hand.
•Understands expectations that were set with client and recognizes when issues/events may affect delivery.
Task Execution
• Possesses effective organizational and time management skills.
•Ability to participate in multiple projects concurrently at different stages of the life cycle.
•Results oriented with persistence and tenacity to drive efforts from concept to implementation.
•Ability to handle multiple tasks under tight deadlines.
Education:
BA/BS required in an analytical major including information technology, accounting, economics, computer and information science, and statistics.
Experience:
•5-7 years Banking or other financial services experience
•Familiarity with project management methodologies
•Experience working on complex project teams
•Proficiency in MS Word, Excel, Project & Visio
•Process engineering experience (Lean, Six Sigma, Rummler Brache) a plus
Submitting Your Resume:
For immediate consideration, please email your resume to: careers@bostonprivatebank.com.
If you prefer, you may send or fax your resume to:
Human Resources
Boston Private Bank & Trust Company
Ten Post Office Square
Boston, MA 02109
Fax: 617-912-4552
Resume Format:
You may submit an electronic version of your resume as an MS Word Document or cut & paste the text into the body of an email. Please do not use italics or small fonts as all resumes will be electronically scanned.
Boston Private Bank & Trust Company is an Equal Opportunity Employer.
