Title: Business Support Manager
Location: Boston - Downtown
Job Description: Position will provide strong management in day to day administration and operational support of all sales related processes. Support three teams directly related to sales and service: Client
Service Team, Sales Group and the Offices. Manage implementation of all relevant policies and procedures, ensure compliance and documentation consistency. Participate in rollout of new products and systems, provide training support to all teams on new initiatives. Ensure teams are in compliance with all Federal, State and local laws as well as BPB&TC policies and procedures. Provide sales management support for all relevant reporting and tracking.
Roles and Responsibilities:
•Provide leadership support to Client Service Team
•Build internal and external relationships through exceptional problem solving and ownership
•Manage various DMT administrative functions
•Participate in strategic initiative project teams
•Support Senior Managers of DMT team in project and product initiatives
•Provide guidance and approval assistance to Sales Team
•Provide analysis and development of efficiency opportunities
Qualifications:
All Boston Private Bank & Trust Company employees are expected to adhere to the following competencies:
Core Competencies:
•Client Focus - Dedicated to meeting the needs of internal and external clients; listens effectively and establishes and maintains relationships and gains client’s trust and respect.
•Ethics, Integrity and Trust - Considers ethical issues before decisions are made and seeks to achieve results that are in the best interest of the Bank.
•Ownership, Accountability, Responsibility and Compliance - Takes ownership of tasks, projects, and relationships and follows through on obligations and promises.
•Self Development and Learning - Personally committed to learning and actively works to continuously develop professionally.
•Teamwork and Collaboration -Works collaboratively; finds common ground and solves problems for the good of all and can represent his/her own interests and yet be fair to the team.
Individual Contributor Competencies:
•Decision Making and Problem Solving -Makes decisions in a timely manner, uses a mixture of analysis, experience and judgment to solve difficult problems with effective solutions.
•Informing and Communicating - Proactively communicates information to colleagues up, down and across the organization, provides updates on projects, tasks and potential roadblocks.
•Planning - Accurately scopes out length and difficulty of tasks and projects and sets objectives andgoals
•Time Management - Uses his/her time effectively and efficiently; values time; concentrates his/her efforts on important priorities and completes tasks and/or projects on time.
Qualifications:
•5-8 years experience banking
•Strong Client experience
•Cross Selling Skills
•Strong communication skills – oral and written
•Organization Skills
•Systems & Technical Knowledge
Submitting Your Resume:
For immediate consideration, please email your resume to: careers@bostonprivatebank.com.
If you prefer, you may send or fax your resume to:
Human Resources
Boston Private Bank & Trust Company
Ten Post Office Square
Boston, MA 02109
Fax: 617-912-4552
Resume Format:
You may submit an electronic version of your resume as an MS Word Document or cut & paste the text into the body of an email. Please do not use italics or small fonts as all resumes will be electronically scanned.
Boston Private Bank & Trust Company is an Equal Opportunity Employer.
